How to get help 21• Release Notes for the Nortel Secure Network Access Solution,Software Release 1.6.1 (NN47230-400),• Release Notes for Enterprise Switch Manager (ESM), SoftwareRelease 5.2 (209960-H),• Using Enterprise Switch Manager Release 5.1 (208963-F),• Nortel Secure Network Access Switch Configuration — Using the BBI,(NN47230-500).OnlineTo access Nortel technical documentation online, go to the Nortel web site:http://www.nortel.com/supportYou can download current versions of technical documentation. To locatedocuments, browse by category or search using the product name ornumber.You can print the technical manuals and release notes free, directly fromthe Internet. Use Adobe* Reader* to open the manuals and releasenotes, search for the sections you need, and print them on most standardprinters. Go to the Adobe Systems site at http://www.adobe.com todownload a free copy of Adobe Reader.How to get helpIf you purchased a service contract for your Nortel product from adistributor or authorized reseller, contact the technical support staff for thatdistributor or reseller for assistance.If you purchased a Nortel service program, use the http://www.nortel.com/help web page to locate information to contact Nortel for assistance:• To obtain Nortel Technical Support contact information, click theCONTACT US link on the left side of the page.• To call a Nortel Technical Solutions Center for assistance, click theCALL US link on the left side of the page to find the telephone numberfor your region.An Express Routing Code (ERC) is available for many Nortel products andservices. When you use an ERC, your call is routed to a technical supportperson who specializes in supporting that product or service. To locate theERC for your product or service, go to the http://www.nortel.com/helpwebpage and follow these links:Nortel Secure Network Access SwitchUsing the Command Line InterfaceNN47230-100 03.01 Standard28 July 2008Copyright © 2007, 2008 Nortel Networks.
