412 TroubleshootingActive alarms and the events log fileTo view an alarm that has been triggered and is active, enter the followingcommand:>> Main# /info/events/alarmsTo save the events log file to an FTP/TFTP/SFTP server, enter thefollowing command:>> Main# /info/events/downloadYou must provide the IP address or host name of the FTP/TFTP/SFTPserver, as well as a file name. After the events log file has been saved,connect to the FTP/TFTP/SFTP server and examine the contents of thefile.Error log filesIf you have configured the Nortel SNAS to use a syslog server, the NortelSNAS sends log messages to the specified syslog server. For informationabout configuring a UNIX Syslog daemon, see the Syslog manpagesunder UNIX. For information about configuring the Nortel SNAS to use asyslog server, see “Configuring syslog servers” (page 279).You can also use the /maint/dumplogs command. The commandcollects system log file information from the Nortel SNAS to which youare connected (or, optionally, all Nortel SNAS devices in the cluster) andsends the information to a file in the gzip compressed tar format on theTFTP/FTP/SFTP server you specify. The information can then be usedfor technical support purposes. The file sent to the TFTP/FTP/SFTPserver does not contain any sensitive information related to the systemconfiguration, such as certificates or private keys.Nortel Secure Network Access SwitchUsing the Command Line InterfaceNN47230-100 03.01 Standard28 July 2008Copyright © 2007, 2008 Nortel Networks.
