IBM JS20 - BladeCenter - 8842 Maintenance And Troubleshooting Manual

Also see for BladeCenter JS20: Configuration and options guide Installation and user guide Installation and user guide

Contents

RTAS daemon startedRTAS: -------- event-scan begin --------RTAS: Location Code: U0.1-P1-C2RTAS: Log Debug: 044b2726fb04a00011702c0014000000000000000000000000f1800001001801d3ffffffff010000000000000042343138 20202020383030343236464238454134303030303 030303030303030RTAS: Log Debug: 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: WARNING: (FULLY RECOVERED) type: INTERN_DEV_FAILRTAS: initiator: UNKNOWN target: UNKNOWNRTAS: Status: unrecoverable newRTAS: Date/Time: 20020905 15372200RTAS: CPU FailureRTAS: Internal error (not cache)RTAS: CPU id: 0RTAS: Failing element: 0x0000RTAS: -------- event-scan end --------Step 006 Record any extended data found in the Linux Syslog (platform log)in Step 001 or the Linux boot (IPL) log in Step 003. Be sure torecord word 13.Note: The lines in the Linux extended data that begin withRTAS: Log Debug: 04contain the error code listed in the next 8 hex characters. Inthe previous example, 4b27 26fb is an error code. The errorcode is also known as word 11. Each 4 bytes after the errorcode in the Linux extended data is another word (forexample, 04a0 0011 is word 12, and 702c 0014 is word 13,and so on).Step 007 Were any error codes or checkpoints recorded in Steps 001,002, 003, 004, 005, or 006?NO. Go to Step 008.YES. Go to “Firmware checkpoint (progress) codes” on page 94and “Firmware error codes” on page 102 for each recorded errorcode or symptom. Perform the indicated actions one at a time foreach error code until the problem has been corrected. If allrecorded error codes have been processed and the problem hasnot been corrected, go to Step 008.Step 008 If no additional error information is available and the problem hasnot been corrected, shut down the blade server.1. Are there any event-logged entries in the BladeCentermanagement-module event log?2. Replace the system board.Chapter 7. Diagnostics 45