The following table shows the syntax of a nine-word B700xxxx SRC as it might be displayed in the eventlog of the management module.The first word of the SRC in this example is the message identifier, B7001111. This example numbers eachword after the first word to show relative word positions. The seventh word is the direct select address,which is 77777777 in the example.Table 31. Nine-word system reference code in the management-module event logIndex Sev Source Date/Time Text1 E Blade_05 01/21/2008,17:15:14(PS700-BC1BLD5E) SYS F/W: Error. Replace UNKNOWN(5008FECF B7001111 22222222 33333333 44444444 5555555566666666 77777777 88888888 99999999)Depending on your operating system and the utilities you have installed, error messages might also bestored in an operating system log. See the documentation that comes with the operating system for moreinformation.Table 32 shows the procedure for isolating which PCI expansion card is failing.Table 32. PCI expansion card problem isolation procedurev Follow the suggested actions in the order in which they are listed in the Action column until the problem issolved.v See Chapter 3, “Parts listing, Type 8406,” on page 229 to determine which components are CRUs and whichcomponents are FRUs.v If an action step is preceded by “(Trained service technician only),” that step must be performed only by atrained service technician.Symptom ActionA B700xxxx error message indicates a problem with a PCIexpansion card. 1. Collect the error log information.2. Get the DSA, which is word 7 of the associatedB700xxxx SRC.3. Use the hexadecimal value of the DSA todetermine the location code of the failing CRU.v If the value is 05120010, the location code isP1-C11.v If the value is xxxx 0100, the location code isP1-C12.4. Reseat the device that you just installed.5. Replace the device that you just installed.Chapter 2. Diagnostics 195
