Table 15. B700xxxx Licensed internal code SRCs (continued)v Follow the suggested actions in the order in which they are listed in the Action column until the problem issolved. If an action solves the problem, then you can stop performing the remaining actions.v See Chapter 3, “Parts listing, Type 8406,” on page 229 to determine which components are CRUs and whichcomponents are FRUs.B700 xxxx Error Codes Description Action6990 Service processor failure. Replace the system-board and chassisassembly, as described in “Replacing the FRUsystem-board and chassis assembly” on page260.6991 System firmware failure Go to “Isolating firmware problems” on page218.6993 Service processor failure 1. Replace the system-board, as described in“Replacing the FRU system-board andchassis assembly” on page 260.2. Go to “Isolating firmware problems” onpage 218.6994 Service processor failure. Replace the system-board and chassisassembly, as described in “Replacing the FRUsystem-board and chassis assembly” on page260.6995 Informational system log entry only. No corrective action is required.69C2 Informational system log entry only. No corrective action is required.69C3 Informational system log entry only. No corrective action is required.69D9 Host Ethernet Adapter (HEA) failure. Replace the system-board and chassisassembly, as described in “Replacing the FRUsystem-board and chassis assembly” on page260.69DA Informational system log entry only. No corrective action is required.69DB System firmware failure. 1. Collect the platform dump information.2. Go to “Isolating firmware problems” onpage 218.BAD1 The platform firmware detected anerror.Go to “Isolating firmware problems” on page218.BAD2 System firmware detected an error. 1. Collect the event log information.2. Go to “Isolating firmware problems” onpage 218.F103 System firmware failure 1. Collect the event log information.2. Collect the platform dump information.3. Go to “Isolating firmware problems” onpage 218.F104 Operating system error. Systemfirmware terminated a partition.Check the management-module event log forpartition firmware error codes (especiallyBA00F104); then, take the appropriate actionsfor those error codes.F105 System firmware detected an internalerror 1. Collect the event log information.2. Collect the platform dump information.3. Go to “Isolating firmware problems” onpage 218.Chapter 2. Diagnostics 47