X ero x 4 5 95 Co pi e r/P ri n te r S y s t em Ad m i ni s t rat i on G ui d e 9-119 . Trou b le s h oo ti n gWhen using Windows NT 4.0, Windows 2000, Windows XP, orWindows Server 2003.When you cannot printMultiple numbers of computers areinstructing print jobs simultaneously tothe machine.StatusdisplayPrint job failed (Network Error)Check point Not applicableRemedy None (The print job will automatically be restarted.)The available disk storage on thecomputer is insufficient and unable tospool the print file.StatusdisplayPrint job failed (Spool Error)Check point Open My Computer and right click the disk wherethe system is installed (for example, C: drive). SelectProperties from the menu and confirm the availablestorage.Remedy Delete unnecessary files to increase available diskstorage. Then select Pause from the Documentmenu in the Printer window to cancel the pause (theprint job will restart).Cause Status display / check point / remedyCause Check point RemedyThe IP address is incorrect Request your networkadministrator to check the IPaddress on the machine.Set a correct IP address on themachine.The volume of the print data of aninstruction from a computerexceeded the maximumreceivable volume when the LPDspool is set to memory spool.Confirm amount of the LPD spoolmemory and then compare it withthe required amount for the databeing printed.• If the print data is one file andstill exceeds the memoryamount, divide the file to makeone instruction smaller thanthe memory.• If the print data is multiple filesand exceeds the memoryamount, decrease the numberof files to print at once.An unrecoverable error occurredduring the printing process.Confirm if any error messages aredisplayed on the control panel.Restart the machine.Switch on the machine after thedisplay completely disappears.The machine is not set to thetransport protocol which matchesthe protocol on the computer.Confirm the transport protocolselected on the machine.Select the transport protocol whichmatches the transport protocolused by the computer.The data format the machine istrying to process does not matchthe data format of the print datatransmitted from a computer.Not applicable Ctrl-”D” will cancel the output.
