X ero x 4 5 95 Co pi e r/P ri n te r S y s t em Ad m i ni s t rat i on G ui d e 9-159 . Trou b le s h oo ti n gScanner FeaturesNotes and RestrictionsThe following are the notes and restrictions for using the scannerfeatures.Refer to the Readme contained in the CentreWare UtilitiesCD-ROM for the notes and restrictions on network scan driver andMailbox Viewer 2.When retrieving documents from mailbox• When Delete/Save Documents is set to Save, the samedocument can be accessed by multiple clients.• When Delete/Save Documents is set to Delete, only one clientcan access any given document.The document which is beingsaved or imported by a client cannot be seen by other clients.In both cases, documents can be added to a mailbox while it isaccessed.• When documents are retrieved from CentreWare InternetServices, the documents will not be deleted regardless of thesetting of Delete Documents After Retrieval.DisplayWhen a multi-colored document is scanned, the image cannot bedisplayed in the correct colors if the display mode is set to fewercolors. Use a display mode which supports more colors than theimage contains.Clicking the Apply New Settingsbutton causes the browser to display“The server has returned an invalid orunrecognizable response” or “Nodata” message.Has a correct password been supplied?The entries for Password and Confirm Password do not match.Enter the correct password.Is it during operation or after operation by the control panel on themachine? When the automatic reset function is configured, anysetting by CentreWare Internet Services is not applied until settingtime passes. Wait for a while.BBCS characters cannot be entered. The items indicated with “*” cannot accept any BBCS characterentries.Cannot delete jobs. Wait for a while and click the Refresh button.Symptom Remedy
