X e ro x 4 5 95 Co p ie r/ P rin t er S y s te m Ad m i ni s t rat i on G ui d e9-1 49. Trou b le s h oo ti n gWhen the IP address of a computer or a computer name ischanged, queries and chancel processes from the machinewill not be performed correctly. Switch the machine off and onwhen there is no print data in the receiving buffer.NOTE: Canceling print jobs or forcing the machine to print theremaining jobs in the receiving buffer can be operated from thecontrol panel on the machine. For information, refer to the UserGuide, Chapter 2, the section entitled “Job Status.”CentreWare Internet ServicesTroubleshootingThis section describes the causes and recommended remediesfor errors that may occur while using CentreWare InternetServices.Symptom RemedyCentreWare InternetConnecting with Services isimpossible.Is the machine working properly?Check if the machine is powered on.Is CentreWare Internet Service activated?Print out the Printer Settings List to confirm.Is the Internet address correctly entered?Confirm the Internet address again. If the problem persists, enteran IP address to make a connection.Is a proxy server being used?Depending on the proxy server, connections may not be possible.Set the browser not to “Use proxy server” or set that particularaddress not to use a proxy server.The “Please wait” message isdisplayed throughout.Wait for a while as instructed.If the status does not change, click the Refresh button.If this does not have any effect, confirm the machine is workingproperly.The Refresh button is not working. Are you using a specified browser?Refer to Network setting items for CentreWare Internet Servicespage 5 to confirm if your browser is supported.Selecting the menu on the left framedoes not update the right framecontents.The screen display is distorted. Change the window size for the browser.The latest information is notdisplayed.Click the Refresh button.The Apply New Settings button doesnot reflect the new settings.Are all entered values correct?If a value outside of the permitted range is entered, the update willautomatically be made within the range.
