Troubleshooting186 Xerox ® VersaLink ® C405 Color Multifunction PrinterUser GuideProbable Causes SolutionsThere is a network-connectivity issue. If the printer is connected to a network:a. Verify that the Ethernet cable is connected to the printer.b. On the printer Ethernet connector, verify that the green LEDis On. If not, reseat both ends of the Ethernet cable.c. Examine the TCP/IP address in the Communication sectionof the Configuration Report. For details, refer to Printing theConfiguration Report on page 33.d. If the TCP/IP address is 0.0.0.0, the printer needs more timeto acquire an IP address from the DHCP server. Wait 2minutes, then print the Configuration Report again.e. If the TCP/IP address is unchanged, or begins with 169,contact your network administrator.There is a wireless network setup orconnectivity issue.Verify that the Wireless Network Adapter is installed and properlyconfigured. For details, refer to Connecting to a Wireless Networkon page 37.Printing Takes Too LongProbable Causes SolutionsThe printer is set to a slower printing mode.For example, the printer could be set to printon Heavyweight paper.It takes more time to print on certain types of special paper. Ensurethat the paper type is set properly in the driver and at the printercontrol panel. For details, see Print Speed on page 226.The printer is in Power Saver mode. It takes time for printing to start when the printer is coming out ofPower Saver mode.The way the printer was installed on thenetwork could be an issue.Determine if a print spooler or a computer sharing the printer isbuffering all print jobs and then spooling them to the printer.Spooling can slow print speeds. To test the speed of the printer,print some information pages such as the Office Demo Page. If thepage prints at the rated speed of the printer, you could have anetwork or printer installation issue. For additional help, contactthe system administrator.The job is complex. Wait. No action needed.The print-quality mode in the driver is set toEnhanced.Change the print-quality mode in the print driver to Standard.
