TroubleshootingXerox ® VersaLink ® C405 Color Multifunction Printer 203User GuidePaper MisfeedsProbable Causes SolutionsThe paper is not correctly positioned in thetray.• Remove the misfed paper and reposition it properly in the tray.• Adjust the paper guides in the tray to match the size of thepaper.The paper tray is too full. Remove some of the paper. Do not load paper past the fill line.The paper guides are not correctly adjustedto the paper size.Adjust the paper guides in the tray to match the size of the paper.The tray contains warped or wrinkled paper. Remove the paper, smooth it out, and reload it. If it still misfeeds,do not use that paper.The paper is moist from humidity. Remove the moist paper and replace it with new, dry paper.Using paper of the wrong size, thickness, ortype.Use only Xerox approved paper. For details, refer to SupportedPaper on page 140.The feed rollers are dirty. With a clean, lint-free cloth moistened with water, wipe the feedrollers until they are clean. For details, refer to Cleaning the Printeron page 159.Label and Envelope MisfeedsProbable Causes SolutionsThe label sheet is facing the wrong way in thetray.• Load label sheets according to the instructions from themanufacturer.• Load labels in the tray, face up.For details, refer to Labels on page 155.Labels are missing, curled, or pulled awayfrom the backing sheet.Do not use any sheet where labels are missing, curled, or pulledaway from the backing sheet.Envelopes are loaded incorrectly. You can print envelopes from the Bypass tray or Tray 1.For details, refer to Envelopes on page 151.Envelopes are wrinkling. • The heat and pressure of the laser printing process can causewrinkling.• Use supported envelopes. For details, refer to Guidelines forPrinting Envelopes on page 151.Note: When you load envelopes long-edge feed, ensure that youspecify landscape orientation in the print driver.
