ContentsXerox ® VersaLink ® C405 Color Multifunction Printer 7User Guide8 Troubleshooting 183General Troubleshooting .........................................................................................................................................184Printer Does Not Power On..............................................................................................................................184Printer Resets or Powers Off Frequently .....................................................................................................185Printer Does Not Print........................................................................................................................................185Printing Takes Too Long ...................................................................................................................................186Document Prints From Wrong Tray .............................................................................................................187Automatic 2-Sided Printing Problems .........................................................................................................187Printer is Making Unusual Noises..................................................................................................................187Paper Tray Will Not Close ................................................................................................................................187Condensation has Formed Inside the Printer...........................................................................................188Paper Jams ....................................................................................................................................................................189Locating Paper Jams ..........................................................................................................................................189Minimizing Paper Jams .....................................................................................................................................190Clearing Paper Jams ..........................................................................................................................................191Troubleshooting Paper Jams ..........................................................................................................................202Print-Quality Problems ..............................................................................................................................................205Controlling Print-Quality...................................................................................................................................205Paper and Media .................................................................................................................................................206Solving Print-Quality Problems.......................................................................................................................206Copy and Scan Problems..........................................................................................................................................212Fax Problems ................................................................................................................................................................213Problems Sending Faxes...................................................................................................................................213Problems Receiving Faxes ................................................................................................................................214Getting Help..................................................................................................................................................................215Viewing Warning Messages on the Control Panel..................................................................................215Viewing Current Errors on the Control Panel ............................................................................................215Using the Integrated Troubleshooting Tools ...........................................................................................215Online Support Assistant ..................................................................................................................................216Information Pages..............................................................................................................................................216More Information ...............................................................................................................................................216A Specifications 217Printer Configurations and Options .....................................................................................................................218Available Configurations ..................................................................................................................................218Standard Features ..............................................................................................................................................218Options and Upgrades ......................................................................................................................................219Physical Specifications ..............................................................................................................................................220Weights and Dimensions .................................................................................................................................220Standard Configuration....................................................................................................................................220Configuration with Optional 550-Sheet Feeder ......................................................................................220Total Space Requirements...............................................................................................................................221Clearance Requirements ..................................................................................................................................221Clearance Requirements with Optional 550-Sheet Feeder .................................................................222