Troubleshooting202 Xerox ® VersaLink ® C405 Color Multifunction PrinterUser GuideTroubleshooting Paper JamsThis section includes:• Multiple Sheets Pulled Together ..............................................................................................................................202• Paper Misfeeds................................................................................................................................................................203• Label and Envelope Misfeeds ....................................................................................................................................203• Paper Jam Message Stays On ...................................................................................................................................204• Jams During Automatic 2-Sided Printing ..............................................................................................................204Multiple Sheets Pulled TogetherProbable Causes SolutionsThe paper tray is too full. Remove some of the paper. Do not load paper past fill line.The edges of the paper are not even. Remove the paper, align the edges, and then reload it.The paper is moist from humidity. Remove the paper from the tray, and replace it with new drypaper.Too much static electricity is present. Try a new ream of paper.Using unsupported paper. Use only Xerox ® -approved paper. For details, refer to SupportedPaper on page 140.Humidity is too high for coated paper. • Feed paper one sheet at a time.• Try loading paper in the Bypass tray.The feed rollers are dirty. With a clean, lint-free cloth moistened with water, wipe the feedrollers until they are clean. For details, refer to Cleaning the Printeron page 159.
