viiSolving Problems........................................................................................................................8-12Problems with NEC Express Server.......................................................................................8-12Problems with Windows Server 2003 x64 Editions ...............................................................8-17Problems with Windows Server 2003 ....................................................................................8-17Problems with Windows 2000................................................................................................8-18Problems with NEC EXPRESSBUILDER ............................................................................8-21Problems with Express Setup .................................................................................................8-22Error Message during Disk Array Configuration ...................................................................8-26Problems with Master Control Menu .....................................................................................8-26Collecting Event Log .............................................................................................................8-27Collect Configuration Information .........................................................................................8-28Collecting Dr. Watson Diagnostic Information ......................................................................8-29Memory Dump .......................................................................................................................8-29Saving the Dump File.............................................................................................................8-30Recovery for Windows 2000 System..........................................................................................8-31Off-line Maintenance Utility ......................................................................................................8-33Starting the Off-line Maintenance Utility...............................................................................8-33Features of Off-line Maintenance Utility ...............................................................................8-34Resetting the Server....................................................................................................................8-35Forced Shutdown........................................................................................................................8-36Chapter 9 Upgrading Your Server ................................................................................ 9-1Safety Notes..................................................................................................................................9-2Static Precautions .........................................................................................................................9-3Preparing for Installation and Removal ........................................................................................9-4Device Installation or Removal Procedure ...................................................................................9-5Side Cover................................................................................................................................9-5Processor Air Duct ...................................................................................................................9-7Hard Disk .................................................................................................................................9-95.25-inch Device ....................................................................................................................9-15PCI Board...............................................................................................................................9-19RAID Controller Board..........................................................................................................9-23Processor ................................................................................................................................9-28DIMM ....................................................................................................................................9-34Chapter 10 Internal Cabling Diagrams....................................................................... 10-1Interface Cables ..........................................................................................................................10-2Standard Configuration ..........................................................................................................10-2SATA RAID Drive Configuration ..........................................................................................10-3SCSI Hard Disk Drive Configuration.....................................................................................10-4SCSI RAID Drive Configuration ...........................................................................................10-6Hot-plug SCSI RAID Drive Configuration ............................................................................10-7Power Cable................................................................................................................................10-8Standard Configuration ..........................................................................................................10-8Hot-plug SCSI RAID Drive Configuration ............................................................................10-9