8-18 TroubleshootingProblems with Windows 2000Cannot install the operating system correctly.T Did you confirm the notes on installing the operating system?→ See Chapter 6.During Windows 2000 installation, the following warning is registered in the System Log of theEvent Viewer:Error detected on the device \Device\CdRom0during the paging operation.→ There is no problem on this issue.Fail to start the OS:T Is a floppy disk in the floppy disk drive?→ Take out the floppy disk and restart the server.T Is the NEC EXPRESSBUILDER CD-ROM in the CD-ROM drive?→ Take out the NEC EXPRESSBUILDER CD-ROM and restart the server.T Is the OS broken?→ Use recovery process to recover the system. (See "Recovery for Windows 2000System" in this Chapter.)The event log after every logon to Windows 2000 includes the following error log:Description (D)The CPUs in this multiprocessor system are not all the same revision level.To use all processors the operating system restricts itself to the features ofthe least capable processor in the system. Should problems occur withthis system, contact the CPU manufacture to see if this mix of processorsis supported.T Has the CPU been expanded?→ If the different revision (stepping) of the processor is installed in themultiprocessor system, Windows 2000 logs the above information every startup.If this message is logged, it is no problem for operation.The OS presents unstable operation:T Did you update the system?→ Installing a network drive after installation of the OS may cause unstableoperation. Use the NEC EXPRESSBUILDER CD-ROM to update the system.(See Chapter 6.)
