8-28 TroubleshootingCollect Configuration InformationThis section describes on how to collect the information on hardware configuration and insidespecification.In order to collect information, "Diagnostic Program" is used.IMPORTANT: If STOP error, system error, or stall occurred, followthe procedure below after restarting the system.Refer to Windows online help.1. Point to [Settings] in Start menu, and click [Control Panel].The [Control Panel] dialog box appears.2. Double-click [Management Tool], and double-click [Computer Management].The [Computer Management] dialog box appears.3. Click [System Tool] → [System Information].4. Click [Save as System Information File] in the [Operation] menu.5. Input the file name to save in the [File Name] box.6. Click [Save].