5-6 DBS 576 (USA) issued October 2000 576-36-700Chapter 5. Key Telephone Features Section 700 - Operation• FF1 (System): Extension Class of Service Setting• FF3 (Extension): Extension Class of Service Assignment• FF8 (Maintenance): Absence MessagesConsiderations• Calling parties without a display get a ring back tone, rather than the Absence Message.• If a message code number that has not been programmed is selected, “Absence No.n,” appearson the display (n = message number).• Regardless of setting an Absence Message on a DID/DIL extension, DID/DIL calls are routedaccording to the trunk ringing setting.• An absence message may also be cancelled by dialing 7**. This cancels Do Not Disturb and CallForwarding-All Calls as well.Account CodesDescriptionYou can assign account codes to clients to facilitate billing and to track call dates and times, numberscalled, and outside line numbers used. This information is printed for each account on the SystemMessage Detail Recording (SMDR) record. In addition verified account codes may be used to changethe TRS level to allow calls to numbers otherwise restricted.Account codes may be either forced or unforced (voluntary) and either verified or unverified.This feature works with Station Message Detail Recording (SMDR). During a phone call, a stationuser can silently enter an accounting or client billing code. The entered Code will display on thephone’s LCD as it’s dialed, so the user can tell it’s being registered. Then later, the SMDR reports willshow the Code dialed for each call, and even sort the report by these Codes.There are two different types of account codes: Non-Verified and Verified Account Codes. Prior toVersion 3.6, the maximum amount of account code numbers for both types could range from 1-10digits. Beginning with Version 3.6, a second mode has been added that allows the user to set themaximum amount of account code numbers from 1-4 digits. An account code error will occur whenmore than the maximum number of digits are entered.Non-Verified Account CodesNon-Verified Codes are not checked by the system for validity. Depending on the setting, the user canenter anything from 1-4 digits or 1-10 digits. Individual phones can be programmed to accept forcedAccount Codes (the user must enter a code for every call) or voluntary Account Codes (the user canenter a code, but doesn’t have to, for each call).Non-Verified Account Codes can be assigned to incoming and/or outgoing calls. For incoming calls,the user can enter the Code anytime during the call. For outgoing calls, the user either enters the Codebefore accessing an outside line (for forced Codes), or anytime during the call (for voluntary Codes).Verified Account CodesVerified Account Codes entered by phone users must match a code that has been preprogrammed intoan Account Code Table. Depending on the setting, the user can enter anything from 1-4 digits or 1-10digits. These codes can also be either forced or voluntary. You can program these codes with their ownToll Restriction Service (TRS) Class assignment so that, when entered, they will override the
