B6 SYSTEM ADMINISTRATION—SYSTEM PARAMETER SETTINGSInstallation Manual 319Other Parameters-Call HoldOther Parameters-Rotary Telephone ServiceSpecifies how to treat callers who are calling from rotary telephones (unable to input touchtonesignals) or who are unable to properly respond to VPS guidance.To access the menu for Call Hold, follow the menu path as shown:System Administration Top Menu-1-5-8-5Table B-34Parameter Value Range(Default)Description/FunctionCall Hold Mode 1. Disable2. Enable(Enable)If set to "Enable", the VPS gives callers the option ofeither holding for a specific extension or selecting oneof several Incomplete Call Handling service options.While on hold, the VPS periodically gives callers thechoice to either continue to hold or select one of theIncomplete Call Handling service options.If set to "Disable", the VPS immediately offers callersthe Incomplete Call Handling service.Call QueuingAnnouncementMode1. Disable2. Enable(Enable)If set to "Enable", callers on hold are informed of theircurrent position in the call hold queue.Example:"One other person is waiting to connect".Call RetrievalAnnouncementTiming1-30 s(2)Specifies the interval between the voice guidancemessage that asks whether or not calls are to beretrieved during call holding.Example:"To cancel holding, press 2 now.Otherwise, I’ll try your party again".RedialingCancel Timing1. 15 s2. 30 s3. 45 s4. 60 s(30)Specifies the interval between the voice guidancemessages that ask if continuous redials are to beattempted during call holding.Example:"To continue holding, press 1.Otherwise, press 2".To access the menu for Rotary Telephone Service, follow the menu path as shown:System Administration Top Menu-1-5-8-6
