April 20172-265Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 018-715, 018-716 to 018-721Status Indicator RAPsLaunch Issue018-715 Kerberos Attestation Protocol Error 73 RAP018-715 Kerberos Attestation protocol error 73ProcedureAdvice the customer that:1. If the error occurred in the case of smart card authentication, algorithm not supported bythe machine is specified by KDC.2. In the case of password authentication, KDC does not support any of the machine’s algo-rithms.3. KDC settings should be reviewed. Also, in the case of machines supporting FIPS, dis-abling FIPS mode may correct the problem.018-716 to 018-721 LDAP Protocol Errors 16 to 21 RAP018-716 LDAP protocol error 16 at address book operation (the requested attribute does notexist).018-717 LDAP protocol error 17 at address book operation (the specified attribute is notdefined)018-718 LDAP protocol error 18 at address book operation (unsuitable combination).018-719 LDAP protocol error 19 at address book operation (limit violation).018-720 LDAP protocol error 20 at address book operation (the specified attribute alreadyexists)018-721 The server returned RFC2251 standard result message 21 (syntax error of the speci-fied attribute value) in response to the address book inquiry.ProcedureVerify that print jobs are printing or print a configuration report and verify that network setupsettings are indicated. The printer is operational or the configuration report indicatesvalid network settings.Y NCheck for damage with the network connection. If there is no damage then there is aproblem with the network. Inform the customer that the network requires service.There is a problem with the LDAP setups on the machine or with the remote LDAP server.Advise the customer to verify the machine LDAP setups. If the check is good, there may be aproblem with the remote LDAP server.
