April 20173-3Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer IQ1Imaqe QualityLaunch IssueIQ1 Image Quality Entry RAPUse this RAP to determine the source of an image quality problem.Initial ActionsNOTE: For a description of the print/copy orientation definitions, refer to GP 31 Print/Copy Ori-entation Definitions.Perform the steps that follow:• Discuss the IQ problem with the customer to fully understand the defect and the modes inwhich it occurs. Produce the customer job that displays the customer’s IQ defect.• Check the condition of the paper. Do not use incorrectly cut paper, damp paper, paperwith rough edges, badly drilled paper, paper with wrapper wax or glue. Paper and mediashould be stored flat, enclosed in wrappers, in a cool dry environment.• Check that the paper is within specifications, GP 15.• Check that paper tray guides are set to the correct paper size.• Check that the document guides on the DADF are set correctly.• Use the cleaning tool, stored in the front door, to clean the print head assembly.• Ensure that the image adjustment mode selections are those used by the customer.• Check the original documents for defects.• If image density has degraded, perform ADJ 90.2 Marking Refresh.ProcedureEnter dC612 Print Test Patterns. Select a suitable test pattern, refer to Table 1. Select simplex.Select quantity 3. Select Start Test. The printed image of the second print is good, withreference to IQS 1 Solid Area Density and Tone Reproduction.Y NPlace the test pattern 82E2010 (A4) or 82E2020 (8.5 x11inch) face up in the DADF inputtray. Check the document guides on the DADF are set to just touch the test pattern. Makea duplex scan to USB file. View the resultant file on a computer screen. The file imagefor side 1 is good.Y NGo to the IQ26 DADF, Document Glass and Scanner RAP.Produce the customer job that displays the customer’s IQ defect. The image qualityfault persists.Y NPerform SCP 5 Final actions.Enter dC612 Print Test Patterns. Select a suitable test pattern, refer to Table 1. Selectsimplex. Select Start Test. The printed image of the internal test pattern is good.Y NPerform the IQ2 IOT IQ Defects RAP.Check the back of the prints for toner contamination. The back of the prints are clean.Y NPerform the IQ2 IOT IQ Defects RAP.Select a suitable duplex internal test pattern. Select duplex. Select Start Test. Theprinted images of the internal test pattern are good.Y NPerform the IQ2 IOT IQ Defects RAP.Check the prints for damage. The prints are good.Y NPerform the IQ20 Print Damage RAP.If a fax module is installed, send a test fax to the machine. The fax image quality isgood.Y NCompare the fax print with an internal test pattern print. The fax print and theinternal test pattern print display the same defect.Y NPerform the IQ27 Unacceptable Received Fax Image Quality RAP.Perform the IQ2 IOT IQ Defects RAP.No specific image quality defect has been identified. If necessary, modify the print qualityto meet the customer requirements.Make a simplex scan to USB file of test pattern 82E2010 (A4) or 82E2020 (8.5 x11inch) fromthe document glass. Ensure that the test pattern is correctly registered against the documentguides and is not disturbed when the DADF is lowered. View the resultant file on a computerscreen. The file image is good.Y NPerform the IQ26 Document Glass and Scanner IQ Defects RAP.Place the test pattern 82E2010 (A4) or 82E2020 (8.5 x11inch) face down in the DADF inputtray. Check the document guides on the DADF are set to just touch the test pattern. Make aduplex scan to USB file. View the resultant file on a computer screen. The file image for side2 is good.Y NPerform the IQ26 Document Glass and Scanner IQ Defects RAP.No specific image quality defect has been identified. If necessary, modify the print quality tomeet the customer requirements.IQ1 Internal Test PatternsTable 1 describes the test patterns and the purpose for which they should be used to identifyimage quality defects. To access internal test patterns, refer to dC612 Print Test Pattern.Table 1 Internal test patternsInternalTest PatternNumber Name Intended Use Notes51 Total Pattern (600dpi)A3For Engineering/Manufacturing use.Screen must be set to Gradationor Fineness.52 Total Pattern (600dpi)11x17For Engineering/Manufacturing use.Screen must be set to Gradationor Fineness.AABB