April 20172-279Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer 018-780 to 018-784, 018-781Status Indicator RAPsLaunch Issue018-780 to 018-784 LDAP Protocol Errors 80 and 82 to 84RAP018-780 LDAP protocol error 80 at address book operation (an unknown error has occurred).018-782 LDAP protocol error 82 at address book operation (program error or SASL authentica-tion error).018-783 LDAP protocol error 83 at address book operation (outgoing message encodingerror).018-784 LDAP protocol error 84 at address book operation (incoming message decodingerror).ProcedureVerify that print jobs are printing or print a configuration report and verify that network setupsettings are indicated. The printer is operational or the configuration report indicatesvalid network settings.Y NCheck for damage with the network connection. If there is no damage then there is aproblem with the network. Inform the customer that the network requires service.There is a problem with the LDAP setups on the machine or with the remote LDAP server.Advise the customer to verify the machine LDAP setups. If the check is good, there may be aproblem with the remote LDAP server.018-781 LDAP Protocol Error 81 RAP018-781 LDAP protocol error 81 at address book operation (cannot connect to server).ProcedureAdvise the customer to:1. Check if the network cable is connected.2. If it is connected, check the start up state of the target request server.3. Check whether the shared name that is set at the main unit is only specified by a period.4. Check that the server name is correct.
