April 20172-328 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer024-965, 024-966, 024-967Launch IssueStatus Indicator RAPs024-965, 024-966 ATS/APS RAP024-965 The paper specified for printing is not loaded in the tray.024-966 The paper specified for printing cannot be detected.ProcedureWARNINGEnsure that the electricity to the machine is switched off while performing tasks that donot need electricity. Refer to GP 10. Disconnect the power cord. Electricity can causedeath or injury. Moving parts can cause injury.Perform the steps that follow:1. Reload the relevant paper tray.2. If the fault persists, perform the steps that follow:a. Switch off, then switch on the machine, GP 10.b. Ensure that all connectors on the drive PWB, PL 1.10 Item 3 and the ESS PWB, PL3.10 Item 6 are securely connected. Ensure all surface mounted modules on bothPWBs are securely connected.c. Reload the software, GP 4.024-967 Mixed Width Paper RAP024-967 Mixed width was detected with settings only available for stapling the same paperwidth.ProcedureWARNINGEnsure that the electricity to the machine is switched off while performing tasks that donot need electricity. Refer to GP 10. Disconnect the power cord. Electricity can causedeath or injury. Moving parts can cause injury.Perform the steps that follow:1. Cancel the stapling job. Refer the customer to the user documentation.2. If the fault persists, perform the steps that follow:a. Switch off, then switch on the machine, GP 10.b. Ensure that all connectors on the drive PWB, PL 1.10 Item 3 and the ESS PWB, PL3.10 Item 6 are securely connected. Ensure all surface mounted modules on bothPWBs are securely connected.c. Reload the software, GP 4.
