April 20172-512 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer116-378, 379, 395, 116-380Launch IssueStatus Indicator RAPs116-378, 379, 395 MCR/MCC Soft Fail RAP116-378 Fatal error related to MCR. Due to an error in software processing, subsequent pro-cesses cannot be performed.116-369 Fatal error related to MCC. Due to an error in software processing, subsequent pro-cesses cannot be performed.116-395 Fatal error related to USB.ProcedureWARNINGEnsure that the electricity to the machine is switched off while performing tasks that donot need electricity. Refer to GP 10. Disconnect the power cord. Electricity can causedeath or injury. Moving parts can cause injury.Perform the steps that follow:1. Advise the customer to check that the TCP/IP ports are correctly configured.2. Switch off, then switch on the machine, GP 10.3. Ensure that all connectors on the drive PWB, PL 1.10 Item 3 and the ESS PWB, PL 3.10Item 6 are securely connected. Ensure all surface mounted modules on both PWBs aresecurely connected.4. Reload the software, GP 4.5. Perform the 016A Scan to Network Error Entry RAP.6. If the fault persists, install a new ESS PWB, PL 3.10 Item 6.116-380 ESS Font ROM DIMM #1 Check Fail RAP116-380 ESS Font ROM DIMM #1 check failure.ProcedureWARNINGEnsure that the electricity to the machine is switched off while performing tasks that donot need electricity. Refer to GP 10. Disconnect the power cord. Electricity can causedeath or injury. Moving parts can cause injury.Perform the steps that follow:1. Switch off, then switch on the machine, GP 10.2. Ensure that all connectors on the drive PWB, PL 1.10 Item 3 and the ESS PWB, PL 3.10Item 6 are securely connected. Ensure all surface mounted modules on both PWBs aresecurely connected.3. Ensure that the fax PWBs, PL 20.05 are installed correctly.NOTE: Line 2 and 3 fax PWBs are options.4. Reload the software, GP 4.5. If the fault persists, install a new ESS PWB, PL 3.10 Item 6.
