Key Considerations 773will add the NBX Call Processor to the table in the NBX Call Processorsstep8 Click Next and complete the wizard as explained in “The NetworkDiscovery Wizard” on page 109.When the discovery is complete, the phones should be visible.There is a problem with the HTTP service for the NBX CallProcessor3Com Network Director uses the HTTP protocol to communicate with theNBX Call Processor. If this service is malfunctioning, 3Com NetworkDirector could fail to retrieve the list of phones for the NBX Call Processor.To check this:1 Select the NBX Call Processor icon on the map and select the Monitoring> Live Graphs menu option2 Using the HTTP service monitor, ensure that the HTTP service isfunctioning correctlyThe NBX Call Processor stopped responding during the networkdiscoveryIf none of the previous diagnoses apply, it might be that the NBX CallProcessor momentarily stopped responding during the network discovery.In that case, you should rediscover the network:1 Rediscover the network using the Tools > Network Discovery menuoption.2 Go through the steps of the wizard until you reach the NBX VoiceNetwork step. Refer to “NBX Voice Network Pane” on page 120.3 In the NBX Voice Network step, select Yes and click Next.4 In the NBX Call Processors step, if the NBX call processor is not visible inthe table, click Add to open the Add NBX Call Processor dialog box,otherwise select the NBX call processor and click Edit to open the EditNBX Call Processor dialog box.5 In the Add/Edit NBX Call Processor dialog box, specify the IP address,username and password for the NBX Call Processor, then click OK. Thiswill add the NBX Call Processor to the table in the NBX Call Processorsstep.
