Chapter 9 Frequently Asked Questions 9-9Frequently AskedQuestions❏❏❏❏❏ Do you want to change the printer port for the MultiPASS printer?To change the printer port:1. Close the MultiPASS Desktop Manager and any other MultiPASSprograms, including the MultiPASS Status Monitor.2. On the Windows desktop, click Start, and then Run.3. In the Run dialog box, enter REGEDIT, and then click OK.4. In the Registry Editor window, open the following folders in turn:HKEY_LOCAL_MACHINE, Software, Canon Information Systems,MultiPASS Desktop Manager, Shared, Device, and LPT.5. In the LPT folder, click (Default), which is displayed in the right-handwindow pane.6. On the Edit menu, click Modify.7. In the Edit String dialog box, in the Value Data box, enter the desiredprinter port (such as 1 or 2). Then click OK.8. Close the Registry Editor window.9. Restart your computer.Paper Is Not Loading Correctly.❏❏❏❏❏ Does paper not load into the unit?The multipurpose tray might contain too many sheets or paper might notbe inserted all the way into the multipurpose tray.❏❏❏❏❏ Does paper not feed through one sheet at a time?Be sure to fan the stack of paper before placing it in the multipurposetray. Make sure the stack of paper does not exceed the paper limit mark.❏❏❏❏❏ Does paper not feed through the automatic document feeder?If paper jams in the automatic document feeder, open the operation paneland remove the document gently; then close the operation panel.