9-10 Frequently Asked Questions Chapter 9❏❏❏❏❏ Is an envelope not loading correctly?Make sure you do not stack more than 10 envelopes in the multipurposetray.The Print Quality Is Not Satisfactory.❏❏❏❏❏ Are some of the characters not printing?If characters are not printing, check the parallel cable is securely pluggedin at both ends; make sure your parallel cable is less than 6.6' (2m). Checkyour application’s print setup to make sure Canon MultiPASS Printer isselected as the printer.❏❏❏❏❏ Do characters not fit on the page?Make sure paper is aligned correctly in the multipurpose tray. Check thatmargins and paper size are set correctly in your printing application.❏❏❏❏❏ Is printing not clear?Check to see if you are printing using the Draft print quality option.❏❏❏❏❏ Do fonts not print smoothly?Bitmapped fonts designed for dot matrix printers will not look smoothwhen printed by high-resolution printers such as the MultiPASS printer.Choose another font. Make sure you install an outline font manager suchas Adobe Type Manager or Bitstream Facelift, or that you choose aTrueType font.❏❏❏❏❏ Is the printing not dark enough?You might be using Draft print quality. Try setting print quality toStandard. Try replacing the ink cartridge.❏❏❏❏❏ Are colours missing or blank pages printing?You may be running out of ink. Try replacing the ink cartridge.
