M-Max Series Adjustable Frequency Driveii M-Max Series Adjustable Frequency Drive MN04020003E—October 2013 www.eaton.comSupport ServicesThe goal of Eaton is to ensure your greatest possible satisfaction with the operation of ourproducts. We are dedicated to providing fast, friendly, and accurate assistance. That is whywe offer you so many ways to get the support you need. Whether it’s by phone, fax, ore-mail, you can access Eaton’s support information 24 hours a day, seven days a week.Our wide range of services is listed below.You should contact your local distributor for product pricing, availability, ordering, expediting,and repairs.Web SiteUse the Eaton Web site to find product information. You can also find information on localdistributors or Eaton’s sales offices.Web Site Addresswww.eaton.com/electricalEatonCare Customer Support CenterCall the EatonCare Support Center if you need assistance with placing an order, stockavailability or proof of shipment, expediting an existing order, emergency shipments, productprice information, returns other than warranty returns, and information on local distributorsor sales offices.Voice: 877-ETN-CARE (877-386-2273) (8:00 a.m.–6:00 p.m. Eastern Time U.S. [UTC –5])FAX: 800-752-8602After-Hours Emergency: 800-543-7038(6:00 p.m.–8:00 a.m. Eastern Time U.S. [UTC –5])If you are in the U.S. or Canada, and have OI or PLC questions, you can take advantage of ourtoll-free line for technical assistance with hardware and software product selection, systemdesign and installation, and system debugging and diagnostics. Technical support engineersare available for calls during regular business hours.Drives Technical Resource CenterVoice: 800-322-4986 or +1 828-651-0984 (8:00 a.m.–5:00 p.m. Central Time U.S. [UTC –6])Fax: +1 920-262-6070e-mail: TRCDrives@Eaton.comFor Customers in Europe, Contact:Eaton Industries GmbHElectrical SectorAfter Sales ServiceHein-Moeller-Str. 7-11D-53115 BonnPhone: +49 (0) 228 6 02-3640Fax: +49 (0) 228 6 02-61400Hotline: +49 (0) 180 5 223822e-mail: AfterSalesEGBonn@Eaton.comwww.moeller.net/aftersales
