v Earliest original time stamp of any managed objectv AIX error log. (The Linux system error log does not place entries into Service Focal Point.)v Should this error ever get called home?v Error was called homev Pointer to extended error-data collection on the HMCThe window’s lower table displays all of the errors associated with the selected serviceable event. Theinformation is shown in the following sequence:v Failing device system namev Failing device machine type/model/serialv Error classv Descriptive error textViewing Serviceable Event Error Details: To view serviceable event error details, do the following:1. Perform the steps in “Viewing Serviceable Event Details” on page 45.2. Select an error in the lower table, and click Error Details.Viewing Service Processor Error Details: To view service processor error details, do the following:1. Perform the steps in “Viewing Serviceable Event Error Details.”2. If the serviceable event error details you are viewing are for a service processor-class error, the lowertable on the resulting window contains service processor errors. Select a service processor error fromthe lower table, and click Service Processor Error Details to see further details.Saving and Managing Extended Error DataTo save extended error (EE) data, do the following:1. Perform the steps in “Viewing Serviceable Event Details” on page 45.2. Click Save EE Data. To save extended error data for only one error associated with the serviceableevent (rather than for the entire serviceable event), select the error from the lower table, and clickError Details. In the next menu, click Manage EE Data.Viewing and Adding Serviceable Event CommentsTo add comments to a serviceable event, you must be a member of the Service Representative or SystemAdministrator roles.To add comments to a serviceable event, do the following:Note: You cannot edit or delete previous comments.1. Perform the steps in “Viewing Serviceable Event Details” on page 45.2. Select the error to which you want to add comments to and click Comments. If you want to close theevent and add comments, click Close Event from this window. The Serviceable Event Commentswindow opens.3. Type your name and add comments as appropriate. You can also review previous comments, but youcannot edit this information.4. If you clicked Comments on the Serviceable Event Details window, clicking OK commits your entryand returns you to the Serviceable Event Details window.If you clicked Close Event on the Serviceable Event Details window, clicking OK commits all changes andopens the Update FRU Information window. For more information about updating field replaceable unitinformation, see “Updating Field Replaceable Unit (FRU) Information” on page 47.Closing a Serviceable EventTo close a serviceable event, do the following:1. Perform the steps in “Viewing Serviceable Event Details” on page 45.46 EserverpSeries 615 Service Guide
