130 Chapter 8 Backing up and restoring CallPilot informationConfiguring and scheduling backupsPerform full system backups frequently and at regular intervals to preventdata loss so that you can• restore a complete set of system and multimedia data files from yourCallPilot server, in the event of disk drive failure or corrupted or lostconfiguration and messaging data• protect against data loss due to software problems (for example, filesystem corruption, registry corruption, or failed upgrades), undetecteddisk errors, double faults, human error, theft or damage caused bynatural disasters• create backups and archives that are used for migration to a differentCallPilot platform.Nortel recommends that you use the Backup and Restore option toschedule periodic backups (even on servers equipped with RAID). You canalso define one-time server backups. Once defined, they run automaticallyat the scheduled time.Perform or schedule backups at the following times:• before and after major system operations take place, such as an upgradeor the installation of performance enhancement packages (PEPs)• after you make any major modifications, such as the addition of a largenumber of mailboxes, customized prompts, or custom applications.• at regular intervals during normal operation, according to the criticalityof your message dataTo avoid backup failure, do not schedule backups during the MMFS audithours. The speed with which backups are performed depends on systemtraffic and whether the backup device is local.To ensure the integrity of your full system backups, use a new tape for eachbackup.ArchivesArchives are copies of multimedia files from CallPilot. Archives specificallyback up personal user data (such as greeting, messages, and personaldistribution list), customized voice prompts, and Application Builderapplications.• User archives store all CallPilot configuration information aboutmailboxes, mailbox owners, and administrators.You can define a user archive around any of the user search criteria.For example, you can— define a separate archive for administratorsNortel CallPilotAdministrator GuideNN44200-601 01.11 Standard5.0 9 November 2007Copyright © 2007, Nortel Networks.
