162 Chapter 10 Configuring CallPilot services• Administrator can set time RN for mailbox class membersRemote notification of new or urgent messagesRN is a service that calls mailbox owners at a specified DN whenever newmessages arrive in their mailboxes. This service is intended for peoplewho must be aware of new messages immediately, such as doctors,salespeople, or support staff.CallPilot can send notifications to other telephones (a home or celltelephone), or to pagers or paging services.• If a mailbox owner is notified at another telephone, he or she can usethe same telephone to log on to his or her mailbox and listen to themessages.• If a mailbox owner is notified at a pager, he or she must log on toCallPilot to retrieve new messages.Configuration requirementsRN is configured for each mailbox. It must be enabled in the mailbox classassigned to the mailbox.• An administrator with access to CallPilot Manager Mailbox Classesfunctionality must— enable RN capability— set default RN options for mailbox class members• Before a group of new mailboxes is added to a CallPilot server, anadministrator with access to CallPilot Manager User Administrationfunctionality can configure RN options that are common to the group,such as a notification retry strategy.• After a group of new mailboxes is added to a CallPilot server, anadministrator with access to CallPilot Manager User Administrationfunctionality can override the options set for the group or configureindividual information, such as the RN callback number.Remote text notification of new or urgent messagesRemote text notification is a service that sends an e-mail notificationmessage to mailbox owners when new messages arrive in their mailboxes.This service is intended for people who must be aware of new messagesimmediately, such as doctors, salespeople, or support staff.CallPilot can send notification messages to any e-mail device that supportsthe SMTP protocol, including desktop e-mail clients, personal digitalassistants (PDA), and paging devices that support e-mail.Nortel CallPilotAdministrator GuideNN44200-601 01.11 Standard5.0 9 November 2007Copyright © 2007, Nortel Networks.
