218 Chapter 11 CallPilot voice forms: planning a voice formVoice form settings worksheet: Storage Limit settingsField in CallPilotManager’s VoiceForm Detail PageDescription Use this column torecord settings for thisvoice formMMFS VolumethresholdIf you want to specify how full the Multimedia FileSystem (MMFS) can become before the voiceform stops taking caller responses, specify thispercentage.What percentage?Default: 90%Range: 10-90%____%Responses’ foldersize/Total volumesize ratioIf you want to specify how large a responses foldercan become relative to the MMFS volume beforethe voice form stops taking responses, specify thepercentage. For example, if your MMFS volume is2 Gbytes, and you enter a percentage of 50 in thisbox, the responses folder will continue to fill up untilit reaches 1 Gbyte.What percentage?Default: 90%Range: 10-90%____%Step 5. Identify the individual field settings within the voice form.This section describes the settings that you must configure for the threetypes of fields: voice answer fields, DTMF or keypad answer fields, and noanswer fields. Following are three worksheets corresponding to each typeof answer field. Complete the worksheet for each field in your voice form.For example, if you have three voice answer fields and four DTMF fields,make the appropriate number of copies of each worksheet.Voice form field worksheet: Voice Answer fieldField in CallPilotManager’s VoiceForm Field DetailPageDescription Use this column torecord settings for thisfieldPlay Beep beforerecording startsDo you want callers to hear a beep just before thevoice form records their answer?__ Yes__ NoAnswer LengthLimitHow many seconds do you want to give thecaller to complete their answer? Once the limit isreached, recording will stop and the caller will hear"Recording stopped. You’ve reached the maximumlength of the answer."Default: 10 secondsRange: 5 to 60 secondsNumber of seconds:____Stop recordingafter silenceDo you want the voice form to stop recording thecaller’s answer if the caller stops talking but doesnot press number sign? If no, recording continuesuntil the answer length limit is reached.__ Yes__ NoNortel CallPilotAdministrator GuideNN44200-601 01.11 Standard5.0 9 November 2007Copyright © 2007, Nortel Networks.
