Configuring delivery to DNs not associated with CallPilot mailboxes 147• edit the customized prompt as often as necessaryNote: To add new prompts, create a new custom application.CallPilot Manager displays a list of supplied system prompts for eachinstalled language. Before you customize a prompt, listen to both thesupplied system prompt and any customized prompt that is used to replacethe supplied prompt.When using your telephone to listen to a system prompt, you must answerthe telephone within two or two-and-one-half ring cycles (for the CS 1000).Before you can listen to a prompt, you must download the CallPilot Player.To replace a supplied system prompt with a custom prompt, you must beable to provide the customized prompt. Before you can provide or edit aprompt, you must know the name and location of a suitable WAV file, orhave CallPilot Player on your computer.Note: A customized prompt is deleted when the user changes back tothe system prompt.Getting there: Messaging → System Prompt Customization → IDAdding a corporate identity to system greetingsThe administrator records a system greeting that precedes the personalgreeting of all users during a call answering session. System greetings areonly heard by callers when reaching a user’s mailbox through an externalcall. You can customize the content of seven system prompts. The sevenprompts are displayed in the System Prompts Customization screen.Example"Welcome to RTM Productions, Online Products Division. Hello, this isJoanna Parker. I’m not at my phone right now. Please leave a message,and I’ll return your call as soon as possible."Note: The first sentence is the system greeting. The remainder of themessage is the user’s personal greeting.Getting there: Messaging → Messaging Management → SystemGreetings sectionConfiguring delivery to DNs not associated with CallPilot mailboxesAn outbound SDN is required for message delivery to DNs that are notassociated with mailboxes. Typically, this outbound SDN is one of thedefault SDNs on the switch and is automatically included in the SDN Table.You cannot create an outbound SDN in the SDN Table.Nortel CallPilotAdministrator GuideNN44200-601 01.11 Standard5.0 9 November 2007Copyright © 2007, Nortel Networks.
