Fax (multimedia) messaging 185• An administrator with access to CallPilot Manager User Administrationfunctionality must ensure that mailbox owners are assigned a mailboxclass with network broadcast capability enabled.Impact on system resourcesExtensive use of broadcast messages adds to the messaging traffic overthe CallPilot system. To minimize its use:• Limit broadcast capability to the level that mailbox owners really need.• Maintain a comprehensive list of SDLs and enable SDL addressingfor mailbox owners.• Disable the exchange of broadcast messages between the localmessaging server and one or more remote messaging servers.Getting there: Messaging → Messaging Management → BroadcastInformation sectionFax (multimedia) messagingA CallPilot mailbox owner can create, send, and receive messages withboth voice and fax items only if the mailbox class that is assigned to themailbox has fax capability enabled.Creation of messages with both voice and fax itemsMessages that contain both voice and fax items can be created in eitherof the following ways:• A mailbox owner records a voice annotation for an existing fax messageand then forwards the new message.• A mailbox owner appends a fax message to a voice message throughdesktop messaging or My CallPilot and sends the new message.Delivery of messages with both voice and fax itemsFor messages that contain both voice and fax items, CallPilot assumes thatthe address is either a telephone number or a fax number.The items delivered depend on the device that receives the messageIF a message isdelivered to a THEN the result is thatFax machine only the fax item is delivered. The message originator receives anon-delivery notification for the voice item of the message.Answering machine if an answering machine receives the call and initiates a fax carriertone at any point during the voice item delivery, the DTT servicetransfers the message to the DTF service.Nortel CallPilotAdministrator GuideNN44200-601 01.11 Standard5.0 9 November 2007Copyright © 2007, Nortel Networks.
