160 Chapter 10 Configuring CallPilot services• More than one mailbox is associated with a single DN. (For example,there is a single telephone extension for several workers on a shopfloor. Workers can use express voice messaging to leave each othermessages.)Methods of message notificationCallPilot supports the following types of notification of new messages:• telephone/desktop message waiting indication (MWI)• remote voice message notification to a telephone• remote text notification to an e-mail deviceNote: MWI By DN is an X11 software feature introduced in Release 24.It allows configuration of telephone keys to indicate waiting messagesfor each mailbox associated with a single telephone. MWI DN is a usefuloption when mailbox owners have their own extensions but share atelephone.telephone and desktop message waiting indicationThe MWI is activated whenever the mailbox receives a message that meetsthe criteria specified in the message waiting indication options specifiedfor the mailbox.The MWI depends on the user interface:• On a digital telephone, the MWI lights up.• On an analog phone, the dial tone may be stuttered.• On the desktop, the MWI is an icon in the form of a red phone. (Ifdesktop messaging or My CallPilot is installed.)The MWI DN is the extension which indicates that a message is waiting.Message Waiting Indicator (MWI) for Broadcast MessagesThere is an option for turning off MWI for broadcast messages. By default,MWI is turned off for broadcast messages.Getting there: CallPilot Manager → Messaging → MessagingManagement. Navigate to the Broadcast Information section of theMessaging Management page and un-check the Enable MWI forBroadcast Message check box.Nortel CallPilotAdministrator GuideNN44200-601 01.11 Standard5.0 9 November 2007Copyright © 2007, Nortel Networks.
