Addressing groups 155Availability to customersOutcalling services are provided with all CallPilot systems. Customers canuse mailbox classes to enable outcalling services for specified mailboxesonly.Delivery to telephoneEnable DTT for mailbox owners who must be able to compose and sendvoice messages to on-switch or off-switch DNs that are not associated withCallPilot mailboxes. CallPilot calls the number and then plays the messageto the recipient, who has the opportunity to record a reply to the message.DTT replaces Meridian Mail delivery to non-user (DNU).Delivery to faxEnable DTF for mailbox owners who must be able to print fax messages orsend fax items to on-switch or off-switch DNs that are not associated withCallPilot mailboxes.Note: Before a mailbox owner can send or receive fax messages, faxcapability (a keycoded feature) must be installed and the mailbox ownermust belong to a mailbox class with fax capability enabled.For example, sales staff may must fax product descriptions to customers.Remote notificationRNs can be sent to pagers or to telephones that are not associated with aCallPilot mailbox.Enable RN for mailbox owners who must be informed of new or urgentCallPilot messages immediately, even when they are away from their officetelephones.For example, all technical support staff must be notified immediatelywhenever a message arrives at a help desk.Addressing groupsFor the purpose of sending a single message to a list of recipients, CallPilotsupports• personal distribution lists (PDL)• static shared distribution lists (SDL)• "nested" SDLs• dynamic SDLs• broadcast messagesNortel CallPilotAdministrator GuideNN44200-601 01.11 Standard5.0 9 November 2007Copyright © 2007, Nortel Networks.
