What is next? 221• Indirectly. The caller accesses the voice form through a voice menuapplication created in Application Builder. The published numberconnects the caller to a voice menu.Step 7. Identify the transcriber service DN.When you complete your first voice form, you must define a DN for thetranscription service. To transcribe a form, you must first access thetranscription service, much like you access voice messaging to retrievevoice messages. You can either configure one generic transcription service,or you can configure a number of transcription services.When you configure one generic transcription service, any transcriber canlog on to any form for transcription. When the transcriber dials the DN, thesystem prompts the transcriber for the voice form ID (as entered in theVoice Form Definition Worksheet). If you specify a transcription password,the transcriber must provide a password to access the form.What is next?After you finish planning, you can configure your voice form by logging into CallPilot Manager.Getting there: System → Voice FormsFor step-by-step instructions to create, configure, modify, and maintain avoice form, refer to CallPilot Manager online Help.For step-by-step instructions to transcribe responses, refer to CallPilot VoiceForms Transcriber User Guide (NN44200-110.)Nortel CallPilotAdministrator GuideNN44200-601 01.11 Standard5.0 9 November 2007Copyright © 2007, Nortel Networks.
