84 / Forwarding your callsModular ICS 4.0 System Coordinator Guide P0881591 Issue 01Overriding Call ForwardIf you call someone who has their calls forwarded to you, yourcall rings at that person’s telephone even though they areforwarding their calls to you.Changing the automatic Call Forward settings for atelephoneCall forwarding occurs automatically when a call is notanswered or the line is busy. These automatic options arechanged in programming.For step-by-step instructions, see “Change where a call goeswhen there is no answer” on page 23.Changing Forward no answerForward no answer redirects unanswered calls to anothertelephone on your Norstar system.Line Redirection takes precedence over Forward no answer.Tip -If you are one of a group of people who regularlyforward their calls to one another, be aware that it ispossible to set up forward loops where a call is forwardedfrom one telephone to another in a circle, and is neveranswered anywhere.Tip -If the Norstar set is a member of a Hunt Group, theCall Forward no answer feature is overridden and theHunt Group call continues to ring until the hunt time hasexpired. For more information on Hunt Groups see“Programming Hunt Groups” on page 135.
