128 Programming Hunt groupsCompact Plus System Administration Guide P0607114 Issue 018. Press ≠. The display shows Member extns.9. Press ‘ until the display shows Name:.10. Press CHANGE.11. Using the keypad, enter the name of the hunt group.12. Press ‘ to store the name.13. Press ® to exit or ‘ to continue programming.Checking hunt group metricsThis feature provides you with hunt group call information.1. Place the programming overlay over the appropriate keys onyour programming telephone.2. Press ≤••¤flfl‹›› (CONFIG). Thedisplay shows Password :.3. Press ‡¤‡fi°‡ (SAPLUS). The display showsTerminals&Extns.4. Press ‘ until the display shows Usage Metrics.5. Press ≠. The display shows Hunt groups.6. Press ≠. The display shows Show group:.7. Enter the number of the hunt group you wish to view. Thedisplay shows HG metrics.8. Press ≠. The display shows the date the informationwas last cleared.9. Press ‘. The display shows TotalCalls:.The value shown is the total number of calls received by thehunt group, to a maximum of 99999.10. Press ‘. The display shows Ans:.The values shown are the total number of calls that wereanswered and the percentage of answered calls to total calls.11. Press ‘. The display shows Avg ans: _sec.The value shown is the average time in seconds that it took toanswer a call, to a maximum of 999.12. Press ‘. The display shows Abndn:.The values shown are the number of abandoned calls and thepercentage of abandoned calls to total calls.13. Press ‘. The display shows Busy:.The values shown are the number of times the hunt group wasbusy and the percentage of busy calls to total calls.
