98 Programming capabilitiesCompact Plus System Administration Guide P0607114 Issue 01Programming an extensionMany features that can be used at individual extensions (see‘Appendix A: Programming overviews’ on page 313) must firstbe programmed for use. As the Administrator, you can• programme Full and Automatic Handsfree• assign Pickup Groups to allow colleagues to easily answercalls ringing at a telephone other than their own• assign page zones so that colleagues can page within theirgroups without disturbing the whole office• programme an auxiliary ringer (loud bell) that alerts you whenthere are incoming calls to an extension• assign a Direct-Dial extension so your colleagues can reach anattendant by dialling just one digit• set Call Forward so that all calls are answered when people’stelephones are busy or unanswered• programme Do Not Disturb on Busy• activate Redirect Ring• assign a Hotline extension to call one number automatically• allow Priority callSee ‘Chart 9: Extension capabilities 1’ on page 322 in AppendixA for a programming overview.Setting Call Forward no answerWhen you set the system up to forward calls that are not answeredat a particular telephone, you must define the extension that thecalls are sent to and the number of times that an incoming callrings before the call is forwarded. You can choose 2, 3, 4, 6, and10 rings. The default is 4 rings.Note: If the extension that you are forwarding calls to does nothave a free intercom key, or has Do Not Disturb or Do NotDisturb on busy activated, the incoming call continues tovisually alert at your telephone, and the caller continues tohear ringback.If this is not desirable, you can programme a Call Forwardon Busy or Call Forward no answer destination for thesecond extension.For example, extension 224 is programmed to forward allincoming calls to extension 235, which in turn isprogrammed to forward all incoming calls to extension240.Unanswered calls coming in on an outside line areautomatically transferred to the Prime extension for thatline.
