Making external calls 259P0607114 Issue 01 Compact Plus System Administration GuideProgramming a memory key with a line pool feature codeWhen you programme a key with the line pool feature code, youmust enter a line pool access code after the feature code. Theprogrammed line pool key accesses a specific line pool, not theline pool feature. See ‘Using line pools’ on page 258 for moreinformation.If you programme a key with an indicator to access a line poolwhen all the lines in a line pool are busy, the indicator for the linepool key turns on. The indicator turns off when a line becomesavailable.Making calls from an ISDN terminalNote that ISDN terminals do not have line keys or intercom keysas do Norstar/BST telephones. To make an outgoing call from anISDN terminal, access an exchange line by entering a line poolcode or a destination code.Making a conference callYou can share a call with two other people (internal or external)by forming a conference. Once a conference is established, anyone of the parties can hang up, leaving the other two connected,unless the two other parties are on exchange lines. In this case, ifthe person who created the conference hangs up, the other twoparties may be disconnected, or they may remain connecteddepending on the equipment in use.Your system may beprogrammed to prevent connections between one exchange lineand another.To establish a conference call with two other Norstar/BSTtelephones, a telephone must have two intercom keys assigned toit. The keys appear starting at the lowest right-hand position, orone key above that if the Handsfree feature is assigned to thetelephone.The M7100N/T7100 and M7000/T7000 telephones do not havekeys for intercom key assignment.Forming a conference1. Make or answer the call with the first party.2. Place that call on hold.3. Make the call to the second party.4. Press ≤‹.5. Take the held call off hold. This is automatic on theM7100N/T7100 and M7000/T7000 telephones.
