242 Answering callsCompact Plus System Administration Guide P0607114 Issue 01DisplaysNote: Trunk Answer does not pick up calls that are coming in ona private line.Answer keysAn Answer key allows a telephone to answer calls intended foranother telephone. For example, an Answer key allows anassistant to answer incoming calls to a manager’s telephone.When installing your Compact Plus system, you assigntelephones to have Answer keys for other extensions. You also setwhether the incoming call for the monitored extension will ringat the Answer key or simply activate the key indicator (ª or ºor for T7316E telephones). A Norstar/BST telephone mayhave up to four Answer keys to monitor other extensions.M7100N/T7100 and M7000/T7000 telephones and ISDNterminals cannot be assigned Answer keys to monitor otherextensions, but they can be monitored.Each Answer key should be clearly labelled with the name ornumber of the extension it monitors.You cannot make calls using Answer keys.If more than one call is ringing at someone’s telephone, the firstcall appears on the attendant’s Answer key. Any subsequent callsappear on intercom keys, if they are available.More than one attendant may have an Answer key for a singletelephone. This allows two or more attendants to handle calls fora busy person. Each telephone can handle calls for up to fourother people using separate Answer keys for each person.Line denied You have tried to pick up a call on someoneelse’s private line.Pickup denied The call that is ringing is on a line that is notin a Ringing Service.
