Answering calls 243P0607114 Issue 01 Compact Plus System Administration GuideListening in a groupThe Group Listen feature allows other people in your office tolisten in on a call without the caller hearing any noise from theoffice by turning the telephone external microphone off.1. Press ≤°‚¤. You hear the caller’s voice throughyour telephone’s speaker.2. Speak to the caller through the telephone handset.To cancel the Group Listen feature during your call, press≤£°‚¤.Group Listen is cancelled automatically when you hang up.You can switch a Group Listen call to handsfree by pressing thekey labelled Handsfree. To switch back to Group Listen, enter theGroup Listen feature code again.Note: Keep the handset away from the speaker to preventfeedback. Press ® to prevent feedback when hangingup.Disconnecting accidentallyIf you accidentally drop the handset into the telephone cradlewhile answering a call, you can retrieve the call by picking up thehandset. The system calls on the handsfree feature, which keepsthe call active.Malicious call identification (MCID)The MCID feature allows you to use ≤°·‡ to have callinformation recorded on the central office system of the line-source provider for an incoming call on a specific line(EUROISDN lines, only).Note: This feature must be allowed in network programming towork. Check with your system administrator.Invoke the feature code without hanging up, and within 30seconds (time varies on different networks) after the caller hangsup.The following information registers on the network:• called party number• calling party number• local time and date of the invocation in the network serving thecalled user• service provider option: calling party subaddress, if providedby calling user)
