4 Troubleshooting4-60 cm6520The image is not alignedproperly on the paper.Is the document incorrectly posi-tioned?Correctly position the documentagainst the document scales. (Seep. 2-7.)Load the document into the ADF,and slide the adjustable lateralguides to fit the size of the docu-ment. (See p. 2-6.)Is the document incorrectly posi-tioned in the ADF?If the document cannot be fed cor-rectly through the ADF, make cop-ies by positioning the document onthe original glass. (See p. 2-7.)Is the left partition glass dirty (whileusing the ADF)?Clean the left partition glass withthe left partition glass cleaner. (Seep. 9-3.)Are the adjustable lateral guides in-correctly positioned against theedges of the document?Slide the adjustable lateral guidesagainst the edges of the docu-ment.Was curled paper loaded into thepaper tray?Flatten the paper before loading it.The printed page is curled. Was paper that curls easily (as withrecycled paper) used?Remove the paper from the papertray, turn it over, and then load itagain.Replace the paper with paper thatis not damp. (See p. 1-38, p. 1-40,p. 1-41 and p. 1-42.)The edge of the printedoutput is dirty.Is the document pad dirty? Clean the document pad with asoft cloth dampened with a milddetergent. (See p. 9-3.)Was the selected paper size largerthan the document (with a Zoomsetting of "Full Size" (100.0%)?Select a paper size that is the samesize as the document.Otherwise, select the "Auto" Zoomsetting to enlarge the copy to theselected paper size. (See p. 2-31.)Is the orientation of the documentdifferent from the orientation of thepaper (with a Zoom setting of "FullSize" (100.0%)?Select a paper size that is the samesize as the document. Otherwise,select a paper orientation that isthe same as that of the document.Was the copy reduced to a sizesmaller than the paper (with a re-duced zoom ratio specified)?Select a zoom ratio that adjusts thedocument size to the selected pa-per size. (See p. 2-31.)Otherwise, select the "Auto" Zoomsetting to reduce the copy to theselected paper size. (See p. 2-33.)Even though the papermisfeed was cleared, cop-ies cannot be produced.Are there paper misfeeds at otherlocations?Check the touch panel for otherpaper misfeed indications, andthen remove any misfed paper atall other locations. (See p. 4-5.)Printing with the "2-Sided> 1-Sided" or "2-Sided >2-Sided" settings are notpossible.Have settings been selected thatcannot be combined?Check the combinations of the se-lected settings.Copying is not possibleeven though the passwordis entered on a machinewith user authentica-tion/account track settingsspecified.Did the message "Your accounthas reached its maximum allow-ance." appear?Contact your administrator.ADF The document is not fed. Is the ADF slightly open? Securely close the ADF.Is the document one that does notmeet the specifications?Check that the document is onethat can be loaded into the ADF.(See p. 6-19 and p. 6-20.)Is the document correctly loaded? Position the document correctly.(See p. 2-6.)Symptom Possible cause Remedy
