Panasonic PT-RZ370E Operating Instructions Manual

Contents

Chapter 5 Maintenance — TroubleshootingENGLISH - 111TroubleshootingReview the following points. For details, refer to the corresponding pages.Problems Points to be checked PagePower does not turn on.f Is the power plug firmly inserted into the outlet? ―f Is the

switch turned ? 33f Is the wall outlet supplying electricity? ―f Have the circuit breakers tripped? ―f Is the temperature indicator or the light source indicator lit orflashing? 108No image appears.f Are connections to external devices correctly performed? 26f Is the input selection setting correct? 37, 73f Is the [BRIGHTNESS] adjustment setting at a minimum? 46f Is the external device that is connected to the projector working properly? ―f Is the AV mute function in use? 36The image is fuzzy.f Is the lens focus set correctly? 34f Is the projection distance appropriate? 24f Is the lens dirty? 15f Is the projector installed perpendicular to the screen? ―The color is pale or grayish.f Is the [COLOR] or [TINT] adjusted correctly? 46f Is the external device connected to the projector adjusted correctly? 26f Is the RGB cable damaged? ―The remote control doesnot respond.f Are the batteries depleted? ―f Is the polarity of the batteries set correctly? 21f Are there any obstructions between the remote control and the remote control signalreceiver of the projector? 18f Is the remote control being used beyond its effective operation range? 18f Are other forms of light, such as fluorescent light, affecting the projection? 18f Is the [REMOTE CONTROL] setting in [CONTROL DEVICE SETUP] set to[DISABLE]? 86f Is the ID number setting operation correct? 21The buttons on the controlpanel do not operate.f Is the [CONTROL PANEL] setting in [CONTROL DEVICE SETUP] set to [DISABLE]? 86The image does not displaycorrectly.f Is the [SYSTEM SELECTOR] selection set correctly? 49f Is there a problem with the video tape or other image sources? ―f Is a signal which is not compatible with the projector being input? 120Image from a computerdoes not appear.f Is the cable too long? (Use D-Sub cables that are 10 m (32'10") or shorter.) ―f Is the external video output of the laptop computer set correctly? (Ex.: The externaloutput settings may be switched by pressing the “Fn” + “F3” or “Fn” + “F10” keyssimultaneously. Since the method varies depending on the computer type, refer tothe user manual provided with your computer.)―Image from a computer’sDVI-I output does notappear.f Is the [DVI-I IN] setting set to [EDID3]/[EDID2]? 61f The graphics accelerator driver of the computer may need to be updated to thelatest version. ―f The computer may need to be restarted after performing [DVI-I IN] settings. 61f Is the [DIGITAL/ANALOG] setting in [DVI-I IN] correct? 61Video from HDMIcompatible device doesnot appear or it appearsjumbled.f Is the HDMI cable connected securely? 26f Turn the power of the projector and the external device on and off. ―f Is a signal which is not compatible with the projector being input? 120No audio is coming fromthe HDMI compatibledevicef Set audio of the external device to linear PCM. ―f Check [AUDIO IN SELECT] in [AUDIO SETTING]. 77f When there is no audio through the HDMI cable connection, use the

terminal. 77