Network-related Problems375• If there are multiple machines on the network with the same machine name or hostname, a numeral is appended automatically to one of the names so that all nameson the network are unique.• If the machine name or host name is changed, there are restrictions on the numberof characters and the type of characters that are valid for name registration.Therefore, it is recommended that the machine name and host name are notchanged.CentreWare Internet ServicesThis section explains the troubleshooting procedures while using CentreWare InternetServices.TroubleshootingThe possible causes, confirmation methods, and actions are as follows.Problem Confirmation Method ActionCannot access CentreWareInternet Services.Check if the machine isswitched on.Switch on the machine.Print out the System SettingsList to check if CentreWareInternet Services port isactivated.Activate the CentreWareInternet Services port.Check if the Internet addressis correctly entered.Check the Internet address. IfServices cannot beaccessed, enter the IPaddress to make theconnection.Check if the proxy server isused.Depending on the proxyserver, connections may notbe possible. Set your browserso that it will not try to accessthe machine through a proxyserver.The “please wait” message isdisplayed.– Wait for a while as instructed.If nothing happens, click the[Refresh] button. If this doesnot help, check that themachine is working correctly.The [Refresh Status] button isnot working.Check if you are using thespecified OS and browser.Use the specified OS andbrowser.Selecting menu in the leftframe does not change theright frame connection.The screen display isdistorted.– Change the window size ofthe browser.The latest information is notdisplayed.– Click the [Refresh Status]button.
