TroubleshootingXerox WorkCentre 3315DN/3325DN/3325DNIUser Guide1932. Pull down the pressure levers about 90 degrees.3. Leave the rear door open.Note: The rear door output can only be used for simplexjobs. Duplex printing with the rear door open will causepaper jams.Note: Only use when the printout has more than 20mmcurl.Tips for Avoiding Paper JamsBy selecting the correct media types, most paper jams can be avoided. When a paper jam occurs, referto Paper Jams on page 192.• Ensure that the adjustable guides on the paper tray are positioned correctly. (See Loading PaperTray 1 and Paper Tray 2 (optional) on page 144.)• Do not overload the tray. Ensure that the paper level is below the paper capacity mark on theinside of the tray.• Do not remove paper from the tray while your machine is printing.• Flex, fan, and straighten paper before loading.• Do not use creased, damp, or highly curled paper.• Do not mix paper types in a tray.• Use only recommended print media. (See Media Types on page 151.)• Ensure that the recommended side of the print media is facing down in the tray, or facing up inthe bypass tray.• Do not print duplex output with the rear door open.When a paper jam occurs, a warning message appears on the display screen.CAUTION: To avoid tearing the paper, pull the jammed paper out slowly and gently. Follow theinstructions in the following sections to clear the jam.111
