August 20072-103WorkCentre 5687 Family 03-700, 03-780, 03-785, 03-790, 03-720Status Indicator RAPs03-700, 03-780, 03-785, 03-790 Power On / Power Off EventFault RAP03-700 This fault code in the fault history file indicates that the image processor module hasperformed it’s power on sequence.03-780 This fault code in the fault history file indicates that quick restart has been selectedfrom the power down options pop up window.03-785 This fault code in the fault history file indicates that power off has been selected fromthe power down options pop up window.03-790 This fault code in the fault history file indicates that power off has been selected fromthe machine fault pop up window.ProcedureThese codes record events in the fault history file, but do not prevent the machine operatingnormally. They will be visible in the fault history file adjacent to the fault that caused the user toswitch off the machine, then switch on the machine. They can therefore be used as an aid toidentifying the root cause of faults.03-720 ODIO Timeout Error RAP03-720 The image processing software has not detected on ODIO (On Demand Image Over-write) completion response within 45 minutes. This indicates that a memory module may behung up, or may have crashed while overwriting an image.Initial ActionsWARNINGSwitch off the electricity to the machine, GP 14. Disconnect the power cord from thecustomer supply while performing tasks that do not need electricity. Electricity cancause death or injury. Moving parts can cause injury.• Switch off the machine, then switch on the machine, GP 14.ProcedureWhen the response time has been exceeded, the system records the event with this fault codeand then returns the machine to normal operation. If the machine is not operating normally,perform the following:1. Check the FAX confirmation report and the ODIO confirmation report to establish whichmemory module is not overwriting.2. Install new parts as necessary:• FAX compact flash memory, PL 20.10 Item 3.• Network controller disk drive, PL 16.10 Item 5.
