August 20072-468 WorkCentre 5687 Family11-063-170, 11-411-170Status Indicator RAPs11-063-170, 11-411-170 HCSS BM Staple Unit 1 Failure11-063-170 The BM staple unit 1 failed to leave the home position.11-411-170 The BM staple unit 1 failed to return to the home position.Initial Actions• Check that there is no damage or obstruction that would prevent the stapling unit fromcycling.• Check that the sheets of staples in the cartridge are feeding one at a time. If staple sheetsoverlap, they will jam in the cartridge. If necessary, install a new staple cartridge, PL 26.10Item 11.• Check for jammed staples in the stapler head.• Ensure that the customer job does not exceed the capacity of the booklet maker. Refer to11F-170 Booklet Quality RAP for booklet maker quality specifications.ProcedureEnter dC330, code 11-421 to check the BM staple head carrier closed sensor, Q11-421, Figure1. Open and close the staple head carrier. The display changes.Y NGo to Flag 1, check the BM staple head carrier closed sensor, Q11-421.Refer to:• GP 11, How to Check a Sensor.• P/J552, BM PWB.• 11C-170 HCSS BM Power Distribution RAP.Install new components as necessary:• BM staple head carrier closed sensor, PL 11.88 Item 18.• BM PWB, PL 11.86 Item 10.Enter dC330, code 11-063 to run the BM SH1 motor, Figure 1. Stack the code 11-411 to checkthe BM SH1 home switch. The display changes.Y NThe staple head cycled when the first code was entered.Y NGo to Flag 3 and check the wiring and connectors between P/J560 and P/J585.The wiring and connectors are good.Y NRepair the wiring or connectors, REP 1.2.Install a new BM staple head 1, PL 11.88 Item 7.Go to Flag 2, check the BM SH1 home switch, S11-411.Refer to:• GP 13, How to Check a Switch.• P/J551, BM PWB.• 11C-170 HCSS BM Power Distribution RAP.Install new components as necessary:• BM staple head 1, PL 11.88 Item 7.• BM PWB, PL 11.86 Item 10.The fault may be intermittent, check for damaged wiring or bad connectors, REP 1.2. If neces-sary install new components:• BM staple head 1, PL 11.88 Item 7.• BM PWB, PL 11.86 Item 10.Figure 1 Component locationBM staple head 1BM staple head carrierclosed sensor, Q11-421AA
