August 20072-518 WorkCentre 5687 Family11-430-170Status Indicator RAPs11-430-170 Kicker Failed to Complete Cycle RAP11-430-170 The kicker failed to complete a cycle, either to extend or retract.Initial ActionsCheck the following:• If the kicker fingers are jammed against the left side of bin 1, perform the following:1. Enter dC330, code 11-031 bin 1 elevator motor up. Fully raise bin 1.2. Remove the bin 1 thumbscrew, PL 11.78 Item 12.3. Carefully pull the bin 1 tray assembly, PL 11.78 Item 10 away from the machine untilthe kicker fingers are released.4. Re-install the bin 1 tray assembly then the thumbscrew.5. Enter code 11-032 bin 1 elevator motor down. Lower bin 1 approximately 100mm (4inches).• The kicker fingers, PL 11.75 Item 19, and kicker frame, PL 11.75 Item 14 for damage,paper debris or other obstructions that would prevent operation.• The kicker frame, PL 11.75 Item 14, for damage or other obstructions that would preventoperation.• If there is a high level of static on the sheets or the stack, ensure that the following staticeliminators are grounded and in good condition:– Static eliminator, PL 11.62 Item 5.– Static eliminator (part of eject housing), PL 11.73 Item 10.• If the output sheets are curled, go to IQ5 Print Damage RAP.• If the output stacking is poor, go to the 11J-170 HCSS BM Poor Stacking RAP.• Kicker failures can be caused by large sheets being stacked over small sheets, Advisethe customer to clear the bins before following a small sheet job with a large sheet job.ProcedureEnter dC330, code 11-313. Actuate the compiler carriage 90% full sensor, Q11-313, by pullingdown the kicker finger then releasing, Figure 1. The display changes.Y NGo to Flag 1, check the sensor Q11-313.Refer to:• GP 11 How to Check a Sensor.• P/J407, Carriage PWB.• 11C-170 HCSS BM Power Distribution RAP.Install new components as necessary:• Carriage PWB, PL 11.72 Item 5.• Compiler carriage 90% full sensor, PL 11.75 Item 5.Enter dC330, code 11-314. Actuate the compiler carriage bin height sensor, Q11-314, by pull-ing down the kicker finger then releasing, Figure 1. The display changes.Y NGo to Flag 2, check the sensor Q11-314.Refer to:• GP 11 How to Check a Sensor.• P/J407, Carriage PWB.• 11C-170 HCSS BM Power Distribution RAP.Install new components as necessary:• Carriage PWB, PL 11.72 Item 5.• Compiler carriage bin height sensor, PL 11.75 Item 5.Enter dC330, code 11-430, to energize the kicker solenoid SOL 11-430, Figure 1. The sole-noid energizes.Y NGo to Flag 3 and check the solenoid.Refer to:• GP 12 How to Check a Solenoid or Clutch.• P/J402, Carriage PWB.• 11C-170 HCSS BM Power Distribution RAP.Install new components as necessary:• Carriage PWB, PL 11.72 Item 5.• Kicker solenoid, PL 11.75 Item 4.Go to the 11-120-170, 11-122-170 Compiler Carriage Jam RAP, and check the compiler sensorQ11-120.If the fault still occurs or is intermittent, install a new kicker assembly, PL 11.75 Item 15.AA