August 20072-305WorkCentre 5687 Family 11-100-110Status Indicator RAPs11-100-110 2K LCSS Paper Entry RAP11-100-110 The leading edge of the sheet is late to the entry sensor Q11-100, Figure 1.WARNINGTake care not to topple the LCSS.The LCSS is unstable when un-docked from the machine.Do not show the customer how to un-dock the LCSS.Initial ActionsRefer to the 11H-110 Copy Damage in the 2K LCSS RAP.Check the following:• 2K LCSS PWB DIP switch settings, refer to 11F-110 2K LCSS PWB DIP Switch SettingsRAP.• Ensure the paper tray guides are set to the correct position for the size of paper in thetray.• Check the input guide for damage or wear that could cause paper to jam.• Paper jam in the machine to 2K LCSS paper path, ADJ 11.2-110 Machine to 2K LCSSAlignment.• IOT exit path and feed rolls.• Feeding performance from a paper tray loaded with a new ream of paper.ProcedureNOTE: In diagnostics, actuating any 2K LCSS sensor or switch can change the displayed stateon the UI. Make sure that the correct sensor or switch is tested.Lower the paper entry guide assembly, PL 11.14 Item 8, to access the entry sensor. EnterdC330, code 11-100. Actuate the entry sensor, Q11-100. The display changes.Y NGo to Flag 1 and check Q11-100.Refer to:• 11G-110 2K LCSS PWB Damage RAP.• GP 11, How to Check a Sensor.• P/J304, 2K LCSS PWB.• 11D-110 2K LCSS Power Distribution RAP.Repair or install new components as necessary:• Entry sensor, PL 11.24 Item 3.• 2K LCSS PWB, PL 11.26 Item 1.Perform SCP 6 Final Actions.Figure 1 Component locationEntry sensorQ11-100
