August 20072-441WorkCentre 5687 Family 11D-130, 11E-130Status Indicator RAPs11D-130 HCSS to Machine Communications Interface RAPAll communications between the machine and HCSS are conducted through a single interfacecable.ProcedureGo to the 03-360, 03-408 to 03-410, 03-418 IOT to Output Device Error RAP.11E-130 Copy Damage in the HCSS RAPUse this RAP to identify and correct the causes of copy damage in the HCSS.ProcedureWARNINGSwitch off the electricity to the machine, GP 14. Disconnect the power cord. Electricitycan cause death or injury. Moving parts can cause injury.Check the following:• Check the alignment between the machine and the HCSS, refer to ADJ 11.1-130.• Look for paper fragments in the HCSS paper path. Paper fragments can pass through theIOT and HCSS paper path and wedge themselves at some point. A likely place for a pieceof paper to be wedged is at the hole punch assembly, where the top and bottom guidesform the narrowest part of the paper path.• Ensure that the diverter gate, PL 11.36 Item 1, operates correctly and has it’s full move-ment.• Ensure that the hole punches park at the fully open position. If they protrude even slightly,a jam will occur in the narrow paper path of the hole punch. Refer to the 11-350-130 HolePunch Not Home RAP.• Check that all the idler rolls in the HCSS paper path are free to rotate, particularly thoseon the jam clearance guides. Refer to ADJ 4.1 Machine Lubrication.• Make sure that the jam clearance guides 5a, 5b and 5d close and latch correctly.• Check that the paper path ribs of the jam clearance guide 5b, PL 11.36 Item 14 and thelower exit cover, PL 11.32 Item 14, are free of scores and nicks. Check also for contami-nation and glue from label stock.• Make sure that the vertical transport belts are located correctly, PL 11.42 Item 4.• Make sure that the compiler carriage tampers move to the correct paper size, refer to thefollowing:– 11-005-130, 11-006-130, 11-310-130, 11-311-130 Front Tamper Move Failure RAP.– 11-007-130, 11-008-130, 11-312-130, 11-313-130 Rear Tamper Move Failure RAP.• Check that the mylar guide on the vertical paper transport is located correctly and notdamaged, PL 11.40 Item 16.• Check that the paper size reported on the user interface corresponds to the actual papersize loaded in the trays, refer to the 07D Tray 1 and 2 Wrong Size Paper RAP.• If heavy-weight paper is used, the paper can stop in the vertical transport and cause a 10-126 fault. The fault is caused when the vertical transport motor is over loaded. Check theposition of the jam clearance guide 5a6a and 5B. Check the vertical transport rolls andbearings for contamination. If necessary remove and clean the drive shaft and the bear-ings. If the problem continues then install a new transport motor, PL 11.38 Item 5.
